Refund
Content on refunds for high-risk payments: how and when to return funds to the customer while protecting MID health and conversion. We explain refund vs void vs chargeback (and reversals), full/partial/pro-rata refunds for subscriptions and trials (CIT→MIT), refunds-before-dispute playbooks (Ethoca/Verifi RDR), return-to-source rules by rail (cards/APMs/ACH/crypto), and customer comms (clear descriptors, refund emails, timelines).
Operations & risk: refund windows and cut-offs, velocity/amount limits, abuse & friendly-fraud patterns, AML/KYT checks on large refunds, negative settlements and reconciliation (webhooks + refund files), VAT/tax adjustments, and effects on cascading/routing KPIs. Rail specifics include card auth→capture→refund flows, ACH/eCheck returns vs refunds, wallet credits vs original method, and crypto payouts/off-ramps where applicable.
Good use cases for this tag: how-to guides, policy templates, dispute-avoidance funnels, acquirer/PSP capabilities comparisons, and engineering patterns for safe, automated refunds at scale.
In the dynamic world of iGaming, where global transactions occur around the clock, the ability to manage multiple currencies efficiently is crucial for business success. Multi-currency IBANs represent a transformative solution for iGaming and Betting companies looking to streamline their operations and enhance user experience. Here, we explore the advantages of multi-currency IBANs and how having an integrated IBAN and checkout solution from the same payment provider can significantly benefit iGaming businesses.
The Benefits of Multi-Currency IBANs for iGaming Companies Read More »